We bring deep expertise in JD Edwards to streamline processes and drive performance for your new or existing system taking your current state to future state effectively.

We transform Customer Experience teams to drive CSAT, NPS, CES, and CLTV while maintaining company stewardship and without compromising the customer experience.

About PICAvanti

Meet the Founder

Debra Childers, President & Principal Consultant

I founded PICAvanti to bridge the gap between complex enterprise systems and the people who rely on them. For many years, I have lived the entire ERP project cycle from building the RFQ and selecting the solution to implementation and optimization from both sides - as the client and the consultant. My years of leadership in the IT Business Analyst and Software Consultant space have given me a vast perspective on business systems, change management, and user acceptance, especially in the global manufacturing business arena.

In my CX background, I refined my skills in working with teams to get them ‘in the right seat’, ensuring alignment with the business, effectiveness and being more than a cost center.

Clients trust me to translate complexity into clarity, align technology with human values, and deliver solutions that work - not just technically, but culturally.

What We Deliver

  • JD Edwards Expertise: Configuration and optimization across Sales Order Management, Advanced Pricing, Service Management, Inventory, Purchasing, Manufacturing, Transportation Management System and Case Management for net new implementations, project management, upgrades, on-going support or acquisition integration.

  • CX Transformation: Helping teams evolve from reactive service to a proactive world class experience.

  • Fractional Executive Support: Strategic leadership for Customer Service and CX Teams.

  • Training & Onboarding Programs: Designed to boost retention, engagement, and operational excellence.

Our Philosophy

Technology should serve people - not the other way around. At PICAvanti, we believe that great systems support successful companies, enabling them to achieve their goas and deliver exceptional results. The investment companies make in an ERP system should not stop at the software but continue to the users and the high-value investment in professionals that can help with this. We help organizations build with intention, lead with empathy, and scale with confidence.